Venue: Inspirations
Relate, 2 Poundbury Business Centre
Dorchester DT1 3WA
Friday 25th January 2019

Cost £35


This is an opportunity for teachers, SENDCOs, Teaching Assistants and parents of pupils with Special Educational Needs and Disabilities to explore communication and strategies for managing meetings which involve difficult and sensitive issues.

‘Under the best of circumstances, parents come to school…wanting to hear good news about their children, yet often fearing they will hear something distressing’ (Lawrence-Lightfoot, 2003)


The session covers:

  • The experience of giving and receiving difficult news
  • What strategies we have to ease this experience and what else is recommended
  • how reactions may link to the processing of loss
  • how follow-up is experienced as useful, and how this might look
  • an opportunity to reflect

Trainer – Michelle Hayes

I am a relationship counsellor with Relate, which means that I work with couples, young people, families and individuals. Currently, I am on secondment to Chesil Family Partnership Zone, where I am working on reducing the impact of co-parental conflict on children. In each of these roles there is a big focus on improving communication, underpinned by a development of self-awareness and empathy. I have also worked in primary and secondary schools over the last 30 years as a teacher of Modern Languages.

Contact for further info and booking forms


Click here for FLYER – Difficult Conversations

Click here for BOOKING FORM – Difficult Conversations